Legal Documents

Last Updated: May 18, 2025

On this page, you can find all the legal documents that govern the use of HostAsia's services. These documents outline your rights and responsibilities as a user of our services, as well as our obligations to you.

Essential Legal Documents

Terms of Service

The rules and guidelines governing the use of our hosting services and website.

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Privacy Policy

How we collect, use, and protect your personal information.

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Refund Policy

Our policies regarding refunds for hosting services and domain registrations.

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GDPR Compliance

Our commitment to protecting your data in accordance with the EU's General Data Protection Regulation.

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Service-Specific Policies

Guidelines for acceptable use of our hosting services and resources.

Our Acceptable Use Policy (AUP) is designed to ensure the integrity, security, and reliability of our services. It outlines prohibited activities and content that may result in service suspension or termination.

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Terms governing domain name registrations and transfers.

This agreement outlines the terms and conditions for registering, transferring, and managing domain names through HostAsia, including renewal policies, ownership rights, and dispute resolution procedures.

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Our commitments regarding service availability, uptime, and support.

The Service Level Agreement defines our commitment to maintain high levels of service availability and performance. It includes details on guaranteed uptime percentages, response times for support requests, and compensation for service disruptions.

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Legal Disclosures

Our policy for addressing copyright infringement claims.

The Digital Millennium Copyright Act (DMCA) Policy outlines the procedures for reporting copyright infringement on websites hosted by HostAsia. It includes the notification requirements, counter-notification procedures, and our response to valid DMCA takedown requests.

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How we use cookies and similar technologies on our website.

Our Cookie Policy explains how we use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. It describes the types of cookies we use, their purposes, and how you can manage or disable them in your browser settings.

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