Privacy Policy

Last Updated: May 18, 2025

At HostAsia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our hosting services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Create an account or register for our services
  • Fill out forms on our website
  • Subscribe to our newsletters or marketing communications
  • Contact our customer support
  • Participate in surveys or promotions
  • Make payments for our services

This information may include:

  • Contact information (name, email address, phone number, billing address)
  • Account credentials (username, password)
  • Payment information (credit card details, billing information)
  • Profile information (company name, website URL)
  • Communications and correspondence with us

1.2 Information Collected Automatically

When you use our website or services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent on pages, referring websites)
  • Location information (country, region)
  • Server logs and performance data
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Business partners
  • Payment processors
  • Identity verification services
  • Public databases
  • Social media platforms (if you connect your account to our services)

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To set up and maintain your account, provide customer support, process payments, and deliver the services you request.
  • Improving Our Services: To understand how users interact with our website and services, identify usage trends, and enhance user experience.
  • Communication: To communicate with you about your account, respond to inquiries, send service updates, and provide technical notices.
  • Marketing: To send promotional materials, newsletters, and information about new services or features (you can opt out of marketing communications at any time).
  • Security: To detect, prevent, and address technical issues, fraud, abuse, and security breaches.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small text files stored on your device that help us improve user experience, analyze website traffic, and personalize content.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website.
  • Functionality Cookies: Allow the website to remember choices you make and provide enhanced features.
  • Targeting/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of advertising campaigns.

You can control cookies through your browser settings to reject or delete cookies. However, blocking some types of cookies may impact your experience of the website and the services we offer.

4. Data Sharing and Disclosure

We may share your information with the following categories of recipients:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Partners: Companies we partner with to offer integrated services, promotions, or co-branded features.
  • Affiliates: Subsidiaries, parent companies, or other companies under common control with HostAsia.
  • Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
  • With Your Consent: We may share information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. These measures include:

  • Encryption of sensitive data
  • Secure network architecture and firewalls
  • Regular security assessments and audits
  • Access controls and authentication procedures
  • Staff training on data security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The period of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request a copy of your personal information
  • Correction: The right to request correction of inaccurate personal information
  • Deletion: The right to request deletion of your personal information
  • Restriction: The right to request the restriction of processing of your personal information
  • Data Portability: The right to receive your personal information in a structured, commonly used format
  • Objection: The right to object to the processing of your personal information
  • Withdraw Consent: The right to withdraw consent at any time for processing based on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws different from the laws of your country.

If we transfer your personal information to countries outside your country of residence, we will implement appropriate safeguards to ensure that your personal information receives adequate protection in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@hostasia.co.in
  • Phone: +91 7314345053
  • Address: HostAsia Technologies Pvt. Ltd. 3rd Floor, Keshav Tower,Sitaram Ji Ki Bawri Road, Bhilwara, Rajasthan 311001