Terms of Service

Last Updated: May 18, 2025

These Terms of Service ("Terms") govern your access to and use of HostAsia's website, products, and services. Please read these Terms carefully before using our services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

1. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2. Subscription and Payment

Our hosting services are provided on a subscription basis. You agree to pay all fees associated with your selected subscription plan. All payments are non-refundable except as expressly provided in our Refund Policy.

Subscription fees are charged in advance on a monthly, annual, or other basis as specified in your subscription plan. You authorize us to charge your designated payment method for all fees incurred by your account.

We reserve the right to change our subscription fees upon notice. If you do not agree to any fee changes, your sole remedy is to cancel your subscription before the fee change takes effect.

3. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our services in any way that violates any applicable law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
  • Use our services to transmit any material that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
  • Attempt to gain unauthorized access to any part of our services, other accounts, or computer systems
  • Use our services to send unsolicited or unauthorized advertising or promotional material
  • Use our services to distribute malware or other harmful computer code
  • Exceed the bandwidth or storage space allocated to your account

4. Content and Ownership

You retain all rights to any content you submit, post, or display on or through our services. By submitting, posting, or displaying content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing our services.

We do not claim ownership of your content, but you grant us permission to use it as necessary to provide our services to you and other users.

5. Service Level Agreement

We strive to maintain 99.9% uptime for our services. In the event of service disruptions, we will make reasonable efforts to restore service promptly. For details on service availability guarantees and compensation for downtime, please refer to our Service Level Agreement.

6. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

7. Backups and Data Loss

While we implement reasonable measures to protect your data, you are solely responsible for backing up your content and data. We are not liable for any loss of data or content that you may experience while using our services.

We recommend regularly downloading and maintaining your own backups of all content and data stored on our servers.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

IN NO EVENT SHALL HOSTASIA, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY:

  • ERRORS, MISTAKES, OR INACCURACIES OF CONTENT
  • PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER
  • UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN
  • INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES
  • BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES
  • LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA OUR SERVICES

10. Indemnification

You agree to defend, indemnify, and hold harmless HostAsia, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from:

  • Your use of and access to our services
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your content caused damage to a third party

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising from these Terms shall be resolved exclusively in the courts of India.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will provide notice by posting the updated Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: legal@hostasia.co.in
  • Phone: +91 7314345053
  • Address: HostAsia Technologies Pvt. Ltd. 3rd Floor, Keshav Tower,Sitaram Ji Ki Bawri Road, Bhilwara, Rajasthan 311001